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Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you will receive a tracking link on your registered mobile number. If not, please send us a WhatsApp message or email, and we will assist you further.
Is COD available?
Yes, cash on delivery (COD) is available.
I am unable to make my payment
Please try again after clearing your cache and cookies. You can also contact us on our support number using the chat icon at the bottom of the page.
Can I change my payment method?
We regret to inform you that no modifications can be made once your order has been placed.
I did not receive an order confirmation, though the payment was made.
If you haven't received the order confirmation in your inbox, please check your spam or trash folder. If you still don’t find the email or message from us, do not hesitate to write to us at care@vedantrum.in
How long does delivery take?
We usually dispatch orders within 24 hours, and delivery takes 2–10 days after shipping.
My order is delayed. Why haven't I received it yet?
There may be a delay due to courier issues or a surge in order volumes. You can track your order using the tracking link sent to your registered phone number.
How can I return my order?
You can email us at care@vedantrum.in and we will guide you through the return process.
My order shows as delivered, but I have not received it.
Please wait up to 24 hours from the delivery date. If you still do not receive it, contact us by phone or email us at care@vedantrum.in